Frequently Asked Questions (FAQ)
HALTER 1.0 is available in COB, FULL and X-FULL. The sizes correspond to standard sizes on the market, so you can choose the size your horse usually uses.
The adjustment options are good on both sides of the neck strap.
You can read more about our sizes under: Sizes and Guides
The safety break points on the HALTER 1.0 and Strap Set are designed to be triggered by a pullback during a tying situation, at a maximum load of 120 kg. In order to minimize the risk of injury to your horse.
We cannot give any guarantees when using the products, as we work with live animals and unpredictable situations. However, we do our absolute best to create the safest solution possible for your horse.
If a safety break point is triggered, you can replace with new straps and extend the life of the product.
The halter is designed for general use in stables and paddocks.
The halter is not recommended when using a chicken net.
We will ship your order within 2-3 business days. However, delays may occur during busy periods such as trade fairs.
You can return your item via our Returns Portal . You have 30 days to cancel from the day you receive the item. The item must be returned in its original condition.
Return costs are paid by the customer.
We do not offer exchanges. Please return your item and place a new order.
Offered items can only be reordered at the same price if the offer is still valid.
Right now we only ship to Denmark. We are working on being able to deliver to more countries in the future.
Please use our contact form: Go to contact form